Retail Services

Certificate II

National Code: SIR20216

Course information

About the course

Course Number: SIR20216-01V01

Are you a people person? Are you looking to qualify in a growing industry and gain a competitive advantage in securing work?

Our Certificate II in Retail Services will teach you how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers,  theft minimisation, and give you an insight into the global world of sales with online shopping.

Employers look favourably upon graduates - if you have no experience and want that edge in gaining employment in all areas of entry-level retail employment this is the entry level course for you.

This qualification is suitable for an Australian traineeship pathway, including a school based traineeship.

Course study options
TAFE to Uni Pathway
Not available
  • What you'll learn

  • Entry requirements

  • Future study pathways

  • Career opportunities

  • TAFE 2 uni pathways

  • Get credit for previous study and life experience

Other student services offered with this course

Counselling and career services
Disability support services
Libraries and information services

Fees

North Coast TAFE offers a wide choice of courses, some that attract government subsidies and some that do not. The fees payable will vary, depending on your personal circumstances, your study history and the course you choose.

Calculate fees

Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process.

The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.

To view accurate fees for your course, please choose your study option below;

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