Information, Digital Media and Technology (Support)

Certificate III

National Code: ICT30115

Course information

About the course

Course Number: ICT30115-01V02 (SUPPORT)

Do you love helping people? If so, our Certificate III in Information, Digital Media and Technology (Support) may be the right course for you. You will gain the technical skills to assist non-technical colleagues with their  information technology issues.

After mastering the basics of installing and optimising software, creating user documentation and running standard diagnostic tests, you will learn to maintain computer hardware and software and provide basic systems administration. You will also tackle a range of basic computer problems, learning how to advise potential clients on these issues.

Course study options

Offered on 4 campuses


TAFE to Uni Pathway
Not available
  • What you'll learn

  • Entry requirements

  • Future study pathways

  • Career opportunities

  • TAFE 2 uni pathways

  • Get credit for previous study and life experience

Other student services offered with this course

Counselling and career services
Disability support services
Libraries and information services


North Coast TAFE offers a wide choice of courses, some that attract government subsidies and some that do not. The fees payable will vary, depending on your personal circumstances, your study history and the course you choose.

Calculate fees

Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process.

The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.

To view accurate fees for your course, please choose your study option below;

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