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Course Number: SIR30312-01V01
Do you want to develop your leadership and supervision capacities in managing products and people, across the whole sales supply chain in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets? Our Certificate III Retail Supervision is aimed at first level managers who will be responsible for stock variances and reporting, front of store shelf population, rostering and staff. Other topics you will learn about include: retail security analytics, higher level loss prevention, harnessing growth of online business, performance management and management of teams.
On the job/in the Community
To undertake this qualification, individuals will have previous retail experience in roles for example:- providing customer service- providing product service advice- point-of-sale function- organising work areas and displays- merchandising products- organising and performing stock control procedures- applying safe work practices Examples of evidence of retail experience may include:- job descriptions and references from current or past employers- an entry interview to determine retail operational experienceLiteracy and NumeracyNorth Coast TAFE wants you to know that while this qualification has no formal entry requirements, we do want you to succeed, so we are providing information about the skills and knowledge that would help you complete this qualification. You do need to have, or be able to attain, a level of literacy and numeracy that will help you complete your course and ultimately to work in your chosen field. Students who complete this qualification level will have developed a range of technical and communication skills that will enable them to complete mostly routine tasks and interpret and act on information available to them. They will provide solutions to predictable and sometimes unpredictable problems and in a work setting may take some responsibility for the work of others.North Coast TAFE can provide support for reading, writing, maths and English Language. If you would like to know more about our support options please contact us.
senior sales assistant, crew leader, shift manager, team leader, store supervisor, point-of-sale supervisor, merchandise coordinator.
A TAFE NSW Certificate IV or Diploma could give you up 6 to 12 months advanced standing in a university degree and some Advanced Diplomas offer even more credit.
Choosing a TAFE to University Pathway at North Coast TAFE is a great way to get practical ‘job ready’ skills and then gain entry to a university at an advanced stage.
More information can be found on our TAFE 2 uni page on our website.
Why study something again if you already have the skills and knowledge? Recognition of Prior Learning (RPL) is about helping you get your qualification faster and getting you to where you want to be!
Working with one of our RPL assessors we’ll review your life and work experiences as well as any previous study you may have done to confirm just what we can match up with your current course of study.
Note: Some short, licensing or compliance courses, eg Food Safety for Supervisors or First Aid are not granted RPL as demonstrated competency is required by regulatory authorities.
Find out more about RPL at North Coast TAFE
North Coast TAFE offers a wide choice of courses, some that attract government subsidies and some that do not. The fees payable will vary, depending on your personal circumstances, your study history and the course you choose.
Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process.
The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
To view accurate fees for your course, please choose your study option below;