IATA Airport Ramp Services

TAFE PLUS Statement

Course information

About the course

Course Number: 160-173136V01

The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp.Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.

Course format
 This distance learning course is available in Printed or eTextbook format.This course requires approximately 40 hours of study, to be completed in 18 months.Student performance will be based on an examination. Please refer to the Exam Information below for more details.

 What you will learn
Upon completing this course you will have skills in:

  • The ground operations working environment
  • Standard ramp operations terminology
  • The departments of an airport and how they work together
  • Basic safety and security for efficient operations
  • Procedures for key aircraft ground servicing tasks
  • ATA Airport Handling Manual and IATA Ground Operations Manual standards
Key topics
  • Introduction to the airside environment and airport ramp services
  • Aircraft characteristics and turnaround plan
  • Cleaning, catering and other services
  • Ground service equipment
  • Standard operating procedures
  • Airside safety •Ramp security awareness
  • Future developments in the sector of ramp services
This course covers the many aspects of below the wing operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Ground Operations Manual (IGOM). Therefore, the IGOM has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.
The price of the study kit includes:
  • The Airport Ramp Services course textbook
  • The latest IATA Ground Operations Manual (IGOM), Software Web Download * (Single User Licence)

* Please check the system requirements for the installation of the IGOMThe IGOM Software Web Download * (Single User Licence) represents a value of $155 included in the price of this course!

Who should attend
This course is recommended for:
  • Anyone interested in pursuing a career with an airline or ground service provider
  • Recently recruited airline, airport and ground handling staff

Certificate awarded
An IATA Certificate is awarded upon successful completion of the final examination.

Exam information
Exam Delivery Method: Supervised exam in IATA Exam location. Physical Attendance is required. Depending on exam venue availability online exams are available.
Exam Format: Multiple Choice questions, Closed Text Book
Number of questions: 100
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 90 correct answers
Number of exam attempts: 2
This course is a step toward earning an IATA Diploma in:Aviation Studies Diploma (Distance Learning).

Additional information
Further training: Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.iPad package: Select any 4 of the 8 courses that are required for the Aviation Studies Diploma in eTextbook format and receive them with a free iPad.

TAFE to Uni Pathway
Not available
  • What you'll learn

  • Entry requirements

  • Future study pathways

  • Career opportunities

  • TAFE 2 uni pathways

  • Get credit for previous study and life experience

Other student services offered with this course

Counselling and career services
Disability support services
Libraries and information services

Study Modes

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North Coast TAFE offers a wide choice of courses, some that attract government subsidies and some that do not. The fees payable will vary, depending on your personal circumstances, your study history and the course you choose.

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The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.

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