IATA Selling International Rail Transportation

TAFE PLUS Statement

Course information

About the course

Course Number: 160-17364V01

With new technology, passenger rail transportation offers comfort, speed, convenience and a rewarding travel experience. It is no wonder why more people travel by train. The Selling International Rail Transportation Course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys. You will understand how travel by train is not only a mode of transportation but can offer a niche travel experience as well.

Course format

  • This distance learning course is available in eTextbook format.
  • This course requires approximately 30 hours of study, to be completed in 6 months.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.
What you will learn
  • Upon completing this course you will be able to:
  • Identify the features of passenger rail transport and sell their benefits
  • Recognize and describe common types of rail products
  • Explain the characteristics of luxury, scenic, and long distance rail products
  • Interpret and use rail timetables to establish international itineraries
  • Describe the most popular rail passes and general conditions of carriage on rail tickets
Key topics
  • Benefits of passenger rail transportation
  • Rail products: luxury and special tourist trains
  • The rail timetable and planning the journey
  • Features and amenities on the train
  • Pricing and ticketing rail journeys and selling rail passes
Who should attend
  • This course is recommended for:
  • Travel and call center agents
  • Tour operator agents
  • Rail sales agents and rail passenger agents

Certificate awarded
An IATA Certificate is awarded to participants successfully passing the final exam.

Exam information
To be hosted at TAFE campuses at Wollongbar, Kingscliff, Coffs and Port Macquarie
  • TAFENSW Wollongbar, 61 Sneaths Rd, Wollongbar NSW 2477
  • TAFENSW Kingscliff, Cudgen Rd, Kingscliff NSW 2487
  • TAFENSW Coffs Harbour, 363 Hogbin Drive, NSW, 2450
  • TAFENSW Port Macquarie, 70 Widderson St, Port Macquarie NSW 2444

  1. Linkto Exam Dates: http://www.iata.org/training/Pages/exam-schedule.aspx
  2. Linkto Student user guide: http://www.iata.org/training/Pages/exam-information.aspx

Further training: Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.

Course study options
TAFE to Uni Pathway
Not available
  • What you'll learn

  • Entry requirements

  • Future study pathways

  • Career opportunities

  • TAFE 2 uni pathways

  • Get credit for previous study and life experience

Other student services offered with this course

Counselling and career services
Disability support services
Libraries and information services

Study Modes available



North Coast TAFE offers a wide choice of courses, some that attract government subsidies and some that do not. The fees payable will vary, depending on your personal circumstances, your study history and the course you choose.

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