NewsThursday 21 Jul 2016

Taking care to gain the competitive edge

Gaining a competitive edge in an evolving industry can be challenging, especially one that involves a number of one-on-one interactions where no two situations are uniquely the same.

North Coast TAFE has responded by supporting 34 Aboriginal Home Care Workers to achieve a dual qualification, to help them succeed within the Disability and Aged Care Sector — and gain their competitive edge.

Working closely with the Aboriginal Learning Circle and the Community Service section of North Coast TAFE, Australian Unity helped create a customised training program comprising Certificate IV in Disability and Certificate IV in Home Community Care.

As part of their broader Home Services business, Australian Unity provides specialised
Aboriginal Home Care Services to Aboriginal clients across metropolitan and regional NSW.

According to Marvette Logan from Australian Unity’s Home Services, it was important to first identify the needs of the client and how they receive culturally sensitive services, particularly within the Aboriginal community.

“The home care worker’s role is now more than ever a critical function in our community,” Ms Logan said.

“As one of the nation’s largest home services providers, we aim to be flexible in the services we provide, ensuring we respect and understand the unique services needed to meet our client’s requests.

“Partnering with the North Coast TAFE for this initiative has given our graduates a great deal of confidence to perform roles to the highest standard.”Marvette Logan, Australian Unity

The home care worker’s role has a vast scope which spans domestic assistance, personal care, respite and companionship for both aged care and disability clientele.

Through group workshops, guest speakers and coursework, the dual qualification
from North Coast TAFE was completed 12 months part time.

Australian Unity Home Services employee Letisha Togo says she was so pleased to accomplish a dual qualification.

“I was concerned that full time work and studying would be a challenge, however
the well supported training environment along with teacher mentors enabled me to reach my goal,” says Ms Togo.

“My achievements have definitely increased my opportunities for my future within this industry.”

For more information on up skilling your workforce, visit the Business and Employers page or call 1300 628 233.

Chat with us

Please give us some more information to get started.

Leave Customer Help a message

Sorry, live chat is not available at this time. Our office hours are 8am-8pm Monday - Thursday and 8am-5pm on Fridays.
Please leave a note with your email address and we will contact you as soon as we can.