Counselling service

Student support

Overcome obstacles and succeed in your studies with support from North Coast TAFE

For those times when you’re facing challenges, our friendly and qualified staff can help you deal with a broad range of issues so you can better focus on your study.

We're here to help

Our counsellors can provide advice about personal problems like depression and anxiety, relationship difficulties, stress, substance abuse, financial issues and educational difficulties.

Talk to one of our counsellors

If you’re feeling overwhelmed and need further support, we can put you in touch with a range of service providers to help. We can refer you to legal, medical, accommodation or financial services for example.

It is easy to make an appointment to talk to a Counsellor. Call us now on 1300 628 233 and we'll put you in touch with your local Counsellor.

You may also like to get in touch with the many support services available Australia-wide and locally to assist with mental health, youth, lesbian, gay, bisexual and transgender issues, or with improving your general wellbeing as a student through one of the organisations listed below.

Other counselling services that may assist

Mental Health Support & Resources

Choose from dozens of helpful apps, websites and phone support services to assist with mental health and drug and alcohol counselling. See the list of Mental Health and Support Services  

Youth Resources

Choose from dozens of helpful apps, websites and phone support services to assist with youth issues. See the list of Youth Resources  

Lesbian, Gay, Bisexual and Transgender Health

Choose from dozens of helpful apps, websites and phone support services to assist with LGBT community issues. See the list of Lesbian, Gay, Bisexual and Transgender Health services  

General Student Wellbeing

Your overall wellbeing is important too. Access these services to help you manage your health while studying. See the list of General Student Wellbeing Services  

Mental health support and resources

24 hour phone support

If your need for support is urgent please consider contacting the following services which provide 24 hour service:

·         Mental Health Line  1800 011 511

·         Lifeline  13 11 14

·         Beyond Blue  1300 224 636

·         Suicide Call Back Line 1300 659 467

·         Kids Help Line 1800 551 800

·         Mensline 1300 789 978

·         1800 Respect  (737 732) (domestic violence helpline)

Helpful Apps

Pacifica  provides daily tools for Stress and Anxiety alongside a supportive community. Based on Cognitive Behavioural Therapy and Meditation.

Mindshift provide tools and resources for the public that help to create self-worth, positive wellbeing and stronger mental health.

Smiling Mind  is modern meditation for young people. It is a unique web and App-based program, designed to help bring balance to young lives.

Meditation – Headspace provides meditation tools with the aim to teach the world to meditate, so that everyone can live a happier, healthier, more enjoyable life.

Helpful websites

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Black Dog Institute provides Information on symptoms, treatment and prevention of depression and bipolar disorder.

Mindspot Clinic offers information, assessment and treatment programs for people experiencing depression and anxiety. It is an online forum where you complete an assessment, receive feedback on your results from a clinic therapist and are either invited to complete one of the 8 week online programs or provided with a referral to appropriate services.

Carers Australia   1800 242 636 provides short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

Hearing Voices Network  Offering information, support and understanding to people who hear voices and those who support them.

Sane Australia 1800 18 7263 provides Information about mental illness, treatments, where to go for support and help for carers.

Support After Suicide provides information, resources, counselling and group support to those bereaved by suicide. Education and professional development to health, welfare and education professionals.

Just Ask Us is a useful site developed to help students find information and seek help for a mental health or alcohol and other drugs problems.

On track aims to support the Australian community to achieve mental and physical health and wellbeing. It provides information, programs, quizzes and advice.

Mindhealthconnect  provides an easy way to find mental health and wellbeing information, support and services from Australia’s leading health providers, together in one place.

Drug and Alcohol support websites

National Cannabis Prevention and Information Centre  provides facts sheets, booklets, videos and audio. If you’re curious about cannabis use and the side-effects, check out the cannabis and you page, if you’re a worried parent looking to arm yourself with the facts, try the parents page, and the teachers and health professionals pages offer a range of information and education packages for use with students and patients or clients.

Family Drug Support  This site provides support to those living with a family member who uses alcohol or other drugs.

Quitline provides support to those who are trying to quit smoking, explains how to quit and addresses barriers to quitting.

Say When  provides information about alcohol and its affects. It provides a drink calculator, dink check, a drinking profile and tips on how to “say when”.

Youth resources

Hotlines

Eheadspace  1800 650 890

Kids Helpline  1800 551 800

Youth Beyond Blue  1300 224 636

Apps

Smiling Mind  is modern meditation for young people. It is a unique web and App-based program, designed to help bring balance to young lives

Breathe2relax is a portable stress management tool which provides detailed information on the effects of stress on the body and instructions and practise exercises to help users learn the stress management skill of diaphragmatic breathing, sometimes called "belly breathing".

Pacifica  provides daily tools for Stress and Anxiety alongside a supportive community. Based on Cognitive Behavioural Therapy and Meditation.

Safety Plan  If you or someone close to you is experiencing suicidal thoughts or feelings, safety planning can help you get through the tough moments. It involves creating a structured plan – ideally with support from your health professional or someone you trust – that you work through when you’re experiencing suicidal thoughts, feelings, distress or crisis

Helpful Websites

Eheadspace       1800 650 890

An online counselling website designed to provide support to young people aged 12-25 years through interactions with trained clinicians. Available 24 hours a day, 7 days a week, the service is free, anonymous and confidential. Available for chat online, email or phone.

Kids Helpline     1800 551 800

A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Youth beyondblue  1300 224 636

Provides information and support for young people. If you are feeling stressed, anxious or down this site will help you understand what is going on, help you do something about it, help someone else and get involved.

Minus 18  1800 184 527

Provides mental health and peer mentoring support to thousands of same sex attracted and gender diverse young people from all over Australia. Their youth workers and peer mentors are ready to go if you need someone to talk to.  

Reachout  is an online youth mental health service with information, stories, forums and videos.

Youth Support and Advocacy Service   specialises in offering treatment, support and early intervention for vulnerable young.

Bite Back   is a new and ever-changing space where young people can discover ways to amplify the good stuff in life, share real and personal stories with others, check out videos, blogs and interviews of interesting people, check and track mental fitness, and get their teeth stuck in to a bunch of activities.

Tune In Not Out (or TINO) provides 24hr TV for life's challenges from mental to sexual health. Tune In Not Out brings videos, factsheets, real stories and blogs from across Australia into one central point for young people to explore.

Lesbian, Gay, Bisexual and Transgender Health

QLife 1800 184 527

Australia’s first nationally-oriented counselling and referral service for LGBTI people. The project provides nationwide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

Minus 18  1800 184 527

Provides mental health and peer mentoring support to thousands of same sex attracted and gender diverse young people from all over Australia. Their youth workers and peer mentors are ready to go if you need someone to talk to.  

Freedom Centre   is a space for young people (under 26) to support each other and their communities to be informed, happy and healthy about their sexuality, sex and gender.

Twenty10 support individuals to build resilience and achieve their potential.

National LGBTI Health Alliance  is the national peak organisation in Australia for LGBTI people and other sexually and gender-diverse people and communication.

ACON is a health promotion organisation specialising in HIV prevention, support and LGBTI health. Offices are located at the following locations:

Port Macquarie
Shop 3/146-150 Gordon Street
Port Macquarie, NSW 2444
Tel: 02 6584 0943
Email: mnc@acon.org.au

Coffs Harbour
Shop 21/20 Gordon Street
Coffs Harbour, NSW 2450
Tel: 02 6651 6017
Email: athoener@acon.org.au

Lismore
27 Uralba Street
Lismore, NSW 2480
Tel: 02 6622 1555
Email: northernrivers@acon.org.au

General student wellbeing

Thedesk

thedesk  aims to support Australian tertiary students to achieve mental and physical health and wellbeing. Being a student can be a challenging time and many students do not access support services for a range of reasons including time pressures, not knowing where to go for help and feeling embarrassed. Providing resources online means that more people will be able to get help to improve their wellbeing and be able to study more effectively. thedesk offers free access to online modules, tools, quizzes and advice.